GDPR – Privacy Policy Ash Dental Practice

From May 2018 Europe’s data protection rules will undergo their biggest changes in two decades. Since they were created in the 1990s, the amount of digital information we create, capture, and store has vastly increased. Simply put, the old regime was no longer fit for purpose.

The solution is the mutually agreed European General Data Protection Regulation (GDPR), which will come into force on May 25th, 2018. It will change how businesses and public-sector organisations can handle the information of customers.

GDPR means that we at Ash Dental Practice will be more accountable for handling of people’s personal information and as such we have updated our data protection policies.

Data Protection Code of Practice

Our data protection code of practice lays out our procedures that ensure Ash Dental Practice and our employees comply with The Data Protection 2001 and The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)

What personal data do we hold?

To provide patients with a high standard of dental care and attention, we need to hold their personal information. This personal data can include:

Why do we hold information about you?

We need to keep comprehensive and accurate personal data about patients to provide you with safe and appropriate dental care. We will ask you yearly to update your medical history and contact details.

Retaining information

We will retain your dental records and orthodontic study models while you are a practice patient and after you cease to be a patient, for at least eleven years, or for children until age 25, whichever is the longer.

Security of information

Personal data about you is held in the practice’s computer system and/or in a locked manual filing system. The information is only accessible to authorized team members. Our computer system has secure audit trails and we back up information routinely.

Disclosure of information

To provide proper and safe dental care we may need to disclose personal information about you to:

Disclosure will take place on a ‘need-to-know’ basis. Only those individuals/organisations who need to know to provide care for you and for the proper administration of Government (whose personnel are covered by strict confidentiality rules) will be given the information.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.

Access to your records

You have the right of access to the data that we hold about you and to receive a copy. Parents may access their child’s records if this is in the child’s best interests and not contrary to a competent child’s wishes. Formal applications for access must be in writing to The Practice Manager.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object; however, this may affect our ability to provide you with dental care.

You have a right to withdraw your consent at any time, however this will not be retrospective.

DPO Appointed Officer : Amanda Mullen
Date 21/5/18

0161 789 0082 / 1481

So thrilled with how my teeth look now thanks to invisalign and the best dentist in the world Dr Ash Rayarel. I get complemented all the time...

Danielle

I have recommended this surgery to all my friends, I wouldn't go anywhere else. The best!!

D Carruthers

Best dentist in Manchester. The staff are excellent and service excellent.

Mr & Mrs AB Tyrell

All staff at Ash Dental are very welcoming. It is the best dentist I have ever been to. I am so happy with my teeth since having treatment here.

K Hibbert

For some years now I have had work done by Ash and I am still as pleased to this day. He's great.

A Monks (Mrs)

Ash Dental Surgery is the best I have ever attended. I am normally nervous but I feel relaxed and the staff are very pleasant.

D Froggatt

This is the best dentist I have had. Really friendly not bothered by going to the dentist now. The staff are very helpful.

J Frain

Best dentist I have ever had. Sorted out my bite, saved 2 teeth. Had crowns etc. Highly recommended.

Pier

Very professional service. All staff very friendly and helpful. All my family including grandchildren are registered here now.

Mary Smith

The staff are very friendly and put you at ease. Essential for someone who 'was' scared of the dentist.

J Taylor

Have been coming for many years. Dr Rayarel is the best dentist and the practice in general is excellent.

S Dunnico

The best dentist and team in Eccles. Thanks for everything.

DA Purcell

Excellent service from arrival to departure. Very professional dentistry. Well done.

Fred Feber

Excellent practice. Always a service with a BIG smile!

Jack Worrall

Excellent dentist. Been coming here for years and wouldn't change.

Kieron O'Toole

Always a great family atmosphere here! Caters well for children, gives clear advice. Always available and sympathetic in painful emergencies.

Janine Appleton

Brilliant service as always. Such a wonderful dentist. Great with children. A brilliant dentist with an excellent surgery.

Mrs Milovic

Wonderful dentist. Still got my teeth today because of you. Kind words and a smile worth a million other dentists.

Mrs Clubbe

Fantastic with ultra nervous patients! Thank you

Julie Boulton

We visit our dentist and always come away with big smiles. A dental practice with a warm family atmosphere. Cheers!

Tom & Mol Finney

Very efficient and flexible service. Just what you want from an excellent dental service. Thank you.

Liz Lowry

Absolutely fabulous work, wonderful skill

Nanette Lea

Dr Ash to me is the best dentist I have ever had. I have full confidence in him.

Judy Neild

Always found this dental practice to give a very high service for treatment. The staff are friendly and very helpful.

Carole Jones

Thank you so very much Ash. You have given me a perfect smile. It’s not just changed my appearance, it has changed my life

Wendy Manock
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